The agents need training and Telkom needs to be more efficient like it's competitors. Called 10217, 081180 and several others and for whatever reason always get transefered from one department to another, ping pong between residential and business departments - with long and frustrating holds in between. The free calls benefit will be valid for 7days from date of recharge. I'm sure that the mobile techincal dept would be able to help, but yesterday I was told that because I'm a new customer with a new contract, I need to go through the sales dept and they're closed today. After that you can use it with your phone.
Blacklist of bad, negligent and unreliable African companies. In short there was a problem with the activation system and was told to call back each day to check progress. Didn't consider that, but sadly it didn't work either. All that the sales guys do though is confirm that your proof of delivery has been received by the dept that handles activations, and then they tell you that it will happen soon. The router and a new sim were delivered on the 13th.
Well it's not that simple. The experienced staff will help you find your property, negotiate the price and guide you through the legal procedures. I called numerous times during the week,but not even one sales or customer service agent seemed competent enough to assist. But if you are big on downloading, Telkomsel has the most expensive rates while Smartfren has the cheapest download rates - but their service can be flakey. The number of the bank is at the back of the card that was sent to you. I've been on hold for more than 30 minutes. Well I actually found out what the issue.
Yes, you will be able to transfer airtime from you prepaid account, transferred airtime shall not qualify for free benefits. What is going to be done with your information? But the post looks old. There are a few different options and one company may work better than another depending on your specific location. On the question of Telkomsel vs the others - Telkomsel have the best coverage if you plan to move around Indonesia. I am not sure if you can still activate it. Will it be carried over? It all went downhill from there.
Writing a letter might take ages. What else can I Do? The facebook and twitter channels on also work pretty well. Or go to a telkom store and ask a consultant. The period will be at the discretion of Telkom Mobile. My guess is that those instructions may still work.
If the card is not valid for activation you can ask them if you can get a new one from them and that they might be able to do so. Contact us to make an appointment: +62 878 6249 3526, or info villasofbali. Looking for your dream villa on Bali? I have also received my device and Sim card last week wednesday 24 Feb 2016. Which cell phone numbers must be registered? Best to ask people around where you will be living as to which company is best. I went back and bought another one this past Friday.
Now I feel like things just aren't getting done on their side and I'm going to have to spend the entire weekend and probably the first half of next week without Internet. On the 11th of October I called the sales department to upgrade my contract to the October big deal for R269. I wouldn't recommend using Telkomsel in Ubud, my blackberry only works half of the time in Ubud, I think they sells more than what they can support here. This article was co-authored by our trained team of editors and researchers who validated it for accuracy and comprehensiveness. So apparently they're trying to escalate for somebody on standby to assist. The wikiHow Tech Team also followed the article's instructions and validated that they work. By Sunday it still had not been activated so I called Telkom Mobile on Sunday to find out if the sim had been activated, only to be told that they didn't have the sim on their system and that i must call SellDirect as something is wrong on there side.
You will be charged applicable international rates. What information and documentation do you need to take with you to register? The provider should remain auto. Received Router and sim two days ago and still not activated which was ordered on our business account via the telkom call center. I called in over the weekend to enquire about the sim activation and I was told to wait until Monday 16th, but my sim card is still not active on the 23rd of October. Once you have the latest update installed, you should be able to configure your network under Settings, Dial-up, Network Settings, Preferred Mode: 2300Mhz 4G Only. I was contacted on Friday 28th by a very friendly lady to ask if it was okay to activate my Telkom Mobile data contract sim. When is my sim being activated? How much will it cost you to register? Take any rica'd telkom prepaid sim even with zero airtime insert it into a cellphone and dial telkom call centres--10210;10213;081180 for free.
Quite honestly one can't expect personnel who are busy serving walk-in customers, who may have waited some time before being attended to, to take telephone queries. I know I get severely irritated if the person attending to me stops to deal with a phone query and I'm sure I'm not alone in this. I told her it was okay and went through the process. With Telkom, I've found the most effective way to get help has been by sending an email to On the occasions that I have used this service response has been rapid and the problems have been resolved satisfactorily in good time. Usually you can activation will be valid a week or two once you received the card. Does anyone have a number for the person who can actually activate the sim card - not just request it to be actived? Some even laugh on the phone when I tell them this issue. Open the back cover of your phone.
According to your data plan, allocate the corresponding monthly cap eg. Thread starter Similar threads Forum Replies Date 0 May 30, 2019 1 May 9, 2018 2 Apr 5, 2018 1 Aug 19, 2017 1 Dec 26, 2016 1 Nov 22, 2016 3 Jun 27, 2016 2 Mar 16, 2016 1 Jul 27, 2015 1 Jul 12, 2015 1 Jun 2, 2015 0 Oct 21, 2014 0 Oct 21, 2014 0 Oct 21, 2014 3 Oct 20, 2014 1 May 30, 2014 1 Dec 26, 2013 1 Aug 31, 2012 1 Feb 25, 2012 G 1 Aug 30, 2010. Once you've completed the on-screen setup, you should be able to use your phone. Best thing you can do though is call the bank and ask them if you can still activate the card. I am no longer in a position to call in and wait for over 30min to be connected to an agent, and the Facebook contact can also only request information from the relevant department. Thread starter Similar threads Forum Replies Date 0 May 30, 2019 1 May 9, 2018 2 Apr 5, 2018 1 Aug 19, 2017 1 Dec 26, 2016 1 Nov 22, 2016 3 Jun 27, 2016 2 Mar 16, 2016 1 Jul 27, 2015 1 Jun 2, 2015 0 Oct 21, 2014 0 Oct 21, 2014 0 Oct 21, 2014 3 Oct 20, 2014 1 May 30, 2014 1 Dec 26, 2013 4 Apr 29, 2012 1 Feb 25, 2012 G 1 Aug 30, 2010 7 Jul 30, 2004. You could go to a nearby store to do that, or you could do it quickly from home with the following tips.